Bidibaje's Privacy Policy — Your data is our responsibility

1 Introduction

Bidibaje is an internationally operated online gaming platform. We believe protecting each player's personal information is both an ethical and legal responsibility. This Privacy Policy ("Policy") clearly explains what data we collect, why we collect it, and how we keep it secure.

Bidibaje's Privacy Policy aligns with international data protection laws and GDPR principles. We never sell your data or share it with third parties without authorization.

If you have any questions after reading this Policy, our support team is always here to help.

2 What Data We Collect

Bidibaje only collects information that is necessary to provide services, manage accounts, and meet legal obligations. We never ask for excessive or unnecessary data.

Personal Identification Information

Financial Data

To verify transactions and prevent money laundering, we may collect the following financial information:

• Partial mobile banking or bank account details (full account numbers are not stored)
• Deposit & Withdrawal Transaction History
• Transaction time, amount, and method

Technical Information

Data collected automatically to ensure security and improve service quality:

• IP address and device identifier
• Browser Type & Operating System Version
• Platform activity logs (login times, game history)
• Cookies & Session Data

3 How We Use Your Data

Bidibaje uses collected data solely for defined purposes. No data is used beyond its stated purpose:

• Account Management: To complete registration, login verification, and the KYC process.
• Transaction Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve issues and provide support.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Responsible Gaming: To review gaming behavior and offer support where needed.
• Marketing Communications: To inform you about offers and promotions, with your consent.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: For analytics to improve the platform experience.

4 Data Sharing & Third Parties

Bidibaje never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances:

• Payment Processors: Only transaction-related data is shared with payment partners to complete a transaction — no personal information is involved.
• Game Provider: Licensed software providers running games receive only the session data necessary to operate.
• KYC Verification Provider: Regulated and secure third-party services are used to verify identity.
• Law Enforcement: Required information may be disclosed in response to a court order or directive from a regulatory authority.
• Audit Body: Limited data is shared for licensing and regulatory audit purposes.

All third parties are required to comply with Bidibaje's privacy standards — they may not use your information for their own purposes.

5 Data Protection Measures

Bidibaje uses industry-standard technology and processes to keep your information secure. Our security layers include:

In the event of a data breach or security incident, Bidibaje will notify affected users within the legally required timeframe and take all necessary action.

6 Cookie Policy

Bidibaje uses cookies on its website — these are necessary to ensure the site functions correctly and to improve your experience. The types of cookies we use:

• Essential Cookies: Login sessions and security tokens — disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember language preferences and theme settings.
• Analytics Cookies: Collects anonymous data to understand which parts of the site are used most.
• Marketing Cookies: To show you relevant offers based on your preferences — you can opt out at any time.

You can manage your cookie preferences at any time through your browser settings. Keep in mind that disabling essential cookies may cause some features to stop working.

7 Data Retention Period

Bidibaje does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the full duration your account is active, plus up to 5 years after closure (as required by law).
• Transaction Records: Retained for a minimum of 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after verification.
• Session Logs & Cookies: Deleted at the end of the session or within a maximum of 30 days.
• Marketing Information: Deleted immediately upon withdrawal of consent.

8 Your Rights

You have specific rights over your personal data at Bidibaje. See below for everything you can do:

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

9 Minor Protection

Bidibaje strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• In case of doubt, a national ID or birth certificate may be requested.
• If a user is identified as a minor, their account will be closed immediately and their data deleted.

10 Changes to the Privacy Policy

Bidibaje reserves the right to update this Privacy Policy at any time. When changes are made:

• For significant changes, you will be notified via your registered email address or through a notification on the platform.
• The date of any changes will be shown at the top of this page under the "Last Updated" section.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please get in touch:

• Email: [email protected]
• Support: 24/7 Live Chat Support Available
• Response Time: Typically within 24–48 hours